CONFERENCE PRESENTATIONS

Amati, R., Hannawa, A. F., & Kaissi, A. A. (2018). Towards the validation of an "Integrative Quality Care Assessment Tool" (INQUAT): Shifting the focus from outcomes to processes of care. Second World Congress on Public Health and Heath Care Management, London, UK.

Amati, R., Brook, R. H., Kaissi, A. A. & Hannawa, A. F. (2018). Evolving dimensions of quality care: Comparing physicians and managerial perspectives. Paper presented at the WellMed 2018 Conference, Greece.

Hannawa, A. F. (2017). Research priorities for safer, higher quality care. Panel discussion leader, annual meeting of the International Society for Quality in Healthcare (ISQua), London.

Hannawa, A. F. (2017). Horizons for evaluation and accreditation: How do we assess "safe communication" as a core competency? Panelist, annual meeting of the International Society for Quality in Healthcare (ISQua), London.

Hannawa, A. F. (2017). Meet-the-expert: Communication skills for safe and high-quality care. Panelist, annual meeting of the International Society for Quality in Healthcare (ISQua), London.

Amati, R., Hannawa, A. F., Kaissi, A., Bellandi, T., & Brook, R. (2015). U.S. health care managers’ perceptions of quality: Evidence from care scenarios. Paper presented at the annual meeting of the International Society for Quality in Health Care (ISQua), Doha, Qatar.

Amati, R., Hannawa, A. F., Kaissi, A., Bellandi, T., & Brook, R. (2015). U.S. health care managers’ perceptions of quality: Does communication matter? Evidence from episodes of care. Paper presented at the biannual meeting of the International Society for Communication Science and Medicine (ISCOME), Montecatini Terme, Italy.

Labrie, N., Hannawa, A. F., & Schulz, P. J. (2015). “Doctor, I disagree”: Development and preliminary validation of a Patient Argumentativeness Scale. Paper presented at the annual meeting of the European Conference on Argumentation, Lisbon.

Amati, R., Pham, J., & Hannawa, A. F. (2014). Tensions in process: Balancing the four dimensions of quality care. Paper presented at the annual meeting of the COMET Society, Lugano, Switzerland.

Amati, R., Surges Tatum, D., & Hannawa, A. F. (2014). The CEOLC ruler: A self-assessment tool to measure physicians. Paper presented at the annual meeting of the National Communication Association (Top Paper Panel, Assessment Division), Chicago, IL.

Hannawa, A. F., & Rothenfluh, F. (2014). Medical errors: Disclosure and forgiveness. Paper presented at the annual meeting of the National Communication Association (Interpersonal Communication Division), Chicago, IL.

Hannawa, A. F., Rothenfluh, F., & Bellandi, T. (2014). A grounded conceptualization of medical error disclosure skills (MEDS). Paper presented at the annual meeting of the European Association for Communication in Healthcare, Amsterdam, the Netherlands.

Hannawa, A. F. (2014). Medical error: Setting interdisciplinary disclosure standards to promote well-being. Paper presented at the WellMed conference, Alexandroupolis, Greece.

Hannawa, A. F. (2013). Integrating interpersonal communication research into patient safety efforts. Paper presented at the bi-annual meeting of the ECREA Interpersonal Communication and Social Interaction (ICSI) division, Lugano, Switzerland.

Hannawa, A. F. (2012).“Explicitly Implicit”: Examining the importance of physician nonverbal involvement during error disclosures. Paper presented at the annual meeting of the International Communication Association (Health Comm. Division), Phoenix, AZ.

Hannawa, A. F., & Roter, D. L. (2012). A diagnostic Tool for the Retrospective Analysis of Critical Events (TRACE). Paper presented at the annual meeting of the International Society for Quality in Health Care (IsQua), Geneva, Switzerland.

Hannawa, A. F. (2011). Actions speak louder than words: Effects of nonverbal physician behavior on error disclosure outcomes (First Poster Award). International Patient Safety Congress, Basel, Switzerland.

Hannawa, A. F. (2010). When the truth hurts: Operationalizing skillful disclosures of medical mistakes in doctor-patient interactions. Paper presented at the annual meeting of the European Communication Research and Education Association, Hamburg, Germany.

Hannawa, A. F. (2010). Sharpening the focus: Toward an operationalizable definition of medical mistakes. Paper presented at the annual meeting of the European Association for Communication in Healthcare, Verona, Italy.

Hannawa, A. F. (2010). When competence saves lives: Operationalizing skillful physician disclosures of medical mistakes. Paper presented at the annual meeting of the European Association for Communication in Healthcare, Verona, Italy.

Mikkelson, A.C., & Hannawa, A. F. (2010). The differential use of relational maintenance behaviors in adult sibling relationships. Paper presented at the annual meeting of the National Communication Association (Family Communication Div.), San Francisco, CA.

Hannawa, A. F. & Petrocelli, J. (2010). Sharpening the focus: Toward an operationalizable definition of medical mistakes. Paper presented at the annual meeting of the European Association for Communication in Healthcare, Verona, Italy.

Hannawa, A. F. (2009). When the truth hurts: Toward a validation of the Physician Mistake Disclosure (PMD) model. Paper presented at the annual meeting of the National Communication Assoc. (Top Paper Panel, Health Communication Div.), Chicago, IL.

Mikkelson, A., & Hannawa, A. F. (2009). The communication of social support in adult full sibling and stepsibling relationships. Paper presented at the annual meeting of the National Communication Association (Top Paper Panel, Family Communication Division), Chicago, IL.

Hannawa, A. F. (2008). Negotiating medical virtues: Toward the development of a Physician Mistake Disclosure (PMD) model. Paper presented at the annual meeting of the Western States Communication Association (Health Communication Division), Denver, CO.

Hannawa, A. F. (2008). Sibling rivalry: A self-evaluation maintenance perspective. Paper presented at the annual meeting of the Western States Communication Association (Interpersonal Communication Division), Denver/Boulder, CO.

Hannawa, A. F. (2008). Toward a hierarchical, multi-group model of communicative defensiveness. Paper presented at the annual meeting of the Western States Communication Association (Communication Theory Division), Denver/Boulder, CO.

Hannawa, A. F., & Spitzberg, B. H. (2008). A cross-validation of the Relational Entitlement and Proprietariness (REP) Scale. Paper presented at the annual meeting of the National Communication Association (Interpersonal Communication Division), San Diego, CA.

Floyd, K., Boren, J. P., Hannawa, A. F., Hesse, C., McEwan, B., & Veksler, A. E. (2008). Effects of romantic kissing on blood lipids, stress, and relationship satisfaction among healthy adults. Paper presented at the annual meeting of the National Communication Association (Family Communication Division), San Diego, CA.

Guerrero, L. K., Hannawa, A. F., & Gallagher, B. B. (2008). The Communicative Responses to Jealousy Scale:  Revision and empirical validation. Paper presented at the annual meeting of the National Communication Association (Interpersonal Communication Division), San Diego, CA.

Spitzberg, B. H., Cupach, W. R., Hannawa, A. F., & Crowley, J. (2008, July). Relational goal pursuit theory and its relations with relational entitlement and proprietariness belief system. Poster presented at the International Association for Relationship Research, Providence, RI.

Spitzberg, B. H., Cupach, W. R., Hannawa, A. F., & Crowley, J. (2008, July). Testing a relational goal pursuit theory of obsessive relational intrusion and stalking. Paper presented at the International Association for Relationship Research, Providence, RI.

Hannawa, A. F. (2007). Examining the “Fishbowl”: An ethnography of parental interactions at two dance studios. Paper presented at the annual meeting of the National Communication Association (Family Communication Division), Chicago, IL.

Hannawa, A. F. (2007). Getting ready for the job market: A content analysis of recent NCA job postings. Paper presented at the annual meeting of the National Communication Association (Student Division), Chicago, IL.

Hannawa, A. F. (2007). “Looking Good”: Toward the development of a performance-based face-evaluation maintenance model. Paper presented at the annual meeting of the Western States Communication Association (Communication Theory Division), Seattle, WA.

Spitzberg, B. H., Cupach, W. R., Hannawa, A., & Crowley, J. (2007, July). Testing a relational goal theory of obsessive relational intrusion and stalking. Presentation to the International Law & Psychiatry, Padua, Italy.

Hannawa, A. F. (2006). ‘I just want to blow up!’: Toward an interpersonal model and measure of emotion control. Paper presented at the annual meeting of the National Communication Association (Top Paper Panel, Student Division), San Antonio, TX.

Hannawa, A. F., Sills, E. K., & Spitzberg, B. H. (2006). Toward the development and validation of a communicative defensiveness scale. Paper presented at the annual meeting of the National Communication Association (Interpersonal Division), San Antonio, TX.

Hannawa, A. F. & Spitzberg, B. H. (2006). “My Child Can Beat Your Child, But Not Me:” Developing a measure of Parental Self-Evaluation Maintenance (PSEM). Paper presented at the annual meeting of the National Communication Association (Family Communication Division), San Antonio, TX.

Hannawa, A. F., & Spitzberg, B. H. (2006). Further validation of the Relational Entitlement and Proprietariness Scale (REPS). Paper presented at the annual meeting of the International Association for Relationship Research (Interpersonal Division), Crete.

Hannawa (formerly Horsch), A. F. (2005). Gossip for reflection: Promises of the Self-Evaluation Maintenance Model. Paper presented at the annual meeting of the National Communication Association (Interpersonal Communication Division), Boston, MA.